Privacy Policy

Last updated on February 1, 2023


At Wakarusa Veterinary Hospital we believe your personal information should be controlled by you — not us, not anyone else — by you and you alone. Period.

This privacy policy (“Privacy Policy” or “Policy”) explains how Wakarusa Veterinary Hospital (collectively, “Wakavet”, “We”, “Us” and “Our”) processes the information of those who visit our website or make use of our services, and what we will and will not do with that information. This Policy is incorporated into and subject to the Terms of Use. We’ve created this Policy to ensure those we serve of our commitment, not only to meet, but to exceed, most existing privacy standards.

This Policy applies to Wakarusa Veterinary Hospital, and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Wakarusa Veterinary Hospital does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Data Collection

Our guiding principle is to collect only the client information we need and to use that information solely to provide you with the highest quality service and your pet with the highest quality care. Wakarusa Veterinary Hospital does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

We obtain personal information when you use our services and only with your consent. The information we collect and the purposes for which we use that information depends on the specific services you require and how you interact with Wakarusa Veterinary Hospital.

Information You Provide

  • Account or contact information such as e-mail address, name, phone number, and address.
  • Customer service information such as questions and other messages you address to us directly through online forms, email, phone, or public post; and summaries or voice recordings of your interactions with customer service.
  • Financial and transactional information such as billing information, and credit or debit card number or payment account information (processed by our payment processors), verification number, and expiration date, to process payments and information about your transactions and purchases with us.
  • Research or survey information (including contact information and user generated content) collected if you assist us with a survey. Surveys are voluntary and may request demographic, statistical, and interest information, in addition to product ownership and usage, or purchase history.
  • Other information you choose to provide directly to Wakarusa Veterinary Hospital in connection with your use of our services.

Information Retention

The information we collect from you will be kept for no longer than necessary. The length of time we retain the information will be determined based upon the following criteria:

  • the length of time your personal information remains relevant;
  • the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations;
  • any limitation periods within which claims might be made;
  • any retention periods prescribed by law or recommended by regulators, professional bodies or associations;
  • the type of agreement we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Disclosure of Information

Wakarusa Veterinary Hospital will not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Use;
  • as necessary to maintain, safeguard and preserve all the rights and property of Wakarusa Veterinary Hospital.

Website Usage Data

The privacy of our website visitors is important to us, so we make it a point not to track any individual people. As a visitor to the website:

  • No personal information is collected.
  • No information such as a cookie is stored in the browser.
  • No information is shared with, sent to or sold to third-parties.
  • No information is shared with advertising companies.
  • No information is mined and harvested for personal and behavioral trends.
  • No information is monetized.

We use Plausible Analyitcs (a privacy-focused analytics tool) to collect anonymous usage data so we can provide our visitors with relevant content and an optimal online experience. Our goal is to track overall trends in our website traffic, not individual visitors. All the data is in aggregate only. No personal data is collected. You can view all the data we collect on our public-facing analytics page. Our sole interest in collecting this data is to provide you with a website that is fast, functional, informative, relevent, lovely, easy to use, and eco-friendly. That’s it.

Contacting You

We do maintain and reserve the right to contact you for purposes such as technical or account issues, security breaches, or changes in Wakarusa Veterinary Hospital products, services, and policies. To discontinue any or all emails or other communication from us, call (785) 843-5577 or email pe this t@is wakaintentionalvet. co noisem with your request.

Third Party Sites

We use a select number of trusted external service providers for augmented services, as well as social media platforms to share and connect with people who love animals as much as we do. Our website contains links to these services and platforms, which are operated and controlled exclusively by third parties. We are not responsible for the privacy practices employed by any of these third parties. If you access a third-party website from our website, you do so at your own risk, and you understand that this Privacy Policy does not apply to your use of those websites.


We implement appropriate administrative, technical, and security safeguards to help prevent unauthorized access, use, or disclosure of the information we collect. However, no system can be completely secure. Therefore, while Wakarusa Veterinary Hospital uses reasonable efforts to protect your information, Wakarusa Veterinary Hospital cannot guarantee its absolute security, and your use of the services indicates your agreement to assume this risk. We promise to do all we can to mitigate that risk. Thank you for putting your trust in us.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy. If you are not in agreement with our Policy, then you should refrain from further use of our site.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Your continued use of our website following the posting of any updates or changes to our Policy shall mean that you agree to and accept such changes.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Wakarusa Veterinary Hospital
1825 Wakarusa Drive
Lawrence, KS 66047

Phone: (785) 843-5577
Email: pe this t@is wakaintentionalvet. co noisem